Valuable Insights by an Incognito Assessment
At Resolfing, we specialize in helping improve customer experiences with resorts, hotels, golf courses and supermarkets. Through undercover shopping, an objective quality control program evaluates the client facing operations, and assures customer experiences are up to business standards.
Hotel & Resort Consulting
The International Restaurant, Hospitality and Retail Consulting industry has helped numerous companies increase clients experiences. The Guest’s experience and brand’s protection is controlled with external audits. The assessments are the most effective way as an owner to create an action plan toward improvements. A comprehensive undercover approach is an unbiased view of what your clients see. If you want to know what’s going on, this is the service for you.
Confirm Your Standards
Discover objective insights into your hotel, resort, golf course or supermarket.